Shipping policy

Orders are dispatched from Australia and generally take 3–4 business days to prepare for dispatch. Shipping rates and estimated delivery times are shown at checkout. Delivery times are estimates and are not guaranteed. Tracking details will be emailed when your order is dispatched.

Australian orders

Standard shipping is free on Australian orders over $175. Free standard shipping does not apply to international orders.

Delivery issues

If your delivery is delayed, damaged or missing, please email dispensary.tfa@gmail.com with your order number. If a parcel is lost, we will lodge a claim with the carrier and arrange a replacement or refund.

International orders

International customers are responsible for applicable duties and taxes and for complying with the import requirements of the destination country.

If an international parcel is returned for any reason, original international shipping charges are not refundable and return shipping costs may be deducted from the refund, except where required by law. Nothing in this policy limits your rights under the Australian Consumer Law.

If no shipping rate is available at checkout, please contact dispensary.tfa@gmail.com.